Every gas log installation manual will tell you that you must have the job done by a professional. We recommend that you head this warning, particularly if you are purchasing ventless logs or any vented log with a safety pilot. We do not recommend that you install your gas logs yourself unless you are experienced at doing such work. If this is the case, and you do decide to perform the job, we can walk you through the installation process for your particular fireplace if you simply email us some pictures of your fireplace (email to: firstname.lastname@example.org).
The most common professionals who are qualified to install gas logs are Chimney Sweeps, Plumbers, Heating and Air Conditioning Professionals and Fireplace Installers. You can refer to your local yellow pages in each of these categories and call around to find someone, however we recommend that you first consult the online directories (see links below) for Gas Specialists and Chimney Sweeps.
R. H. Peterson recommends that you have your gas logs installed by a qualified professional who is certified by The National Fireplace Institute (NFI) as a Gas Specialist (see link below). However, you will find that many of the members listed at the NFI are retail stores and manufacturers. Retailers generally frown on installing gas logs that were purchased online and manufacturers do not offer installation. So we recommend you look for HVAC professionals, fireplace installers, plumbers and chimney sweeps that may be listed at the NFI.
It is highly recommended that you have your chimney cleaned thoroughly before you install your gas logs. It just so happens that many chimney sweeps are also qualfied to install gas logs and, in most cases, are eager to offer you a great price on the gas log installation if you are also having your chimney swept. So look for a qualified chimney sweep if you want to kill 2 birds with one stone and save some money.
View various Gas Log Installation Manuals here
If the installation manual is available in .pdf format, it will be posted on the product detail page for your gas logs. We highly recommend that you download the .pdf file and read the manual so that you have an idea what the job entails. If you have any questions about information in the installation manuals, please call us and we will be happy to clear anything up that you wish to better understand.
For questions please call: 1-800-201-1193